Feedback
You will get prompt response for your feedback within one working day.
You will get satisfactory solutions to all problems within a week.

Delivery Time
The products with SOEST brand will be ready within 4 days.
The products by OEM/ODM will be ready within 15 days after the related design details are confirmed.

Confidentiality
We will ensure all customer information in safety control, and any content about or involving product or cooperation are not revealed to any third party without authorization.
To ensure all customer information in safety control, we will not disclose any content about or involving product or cooperation to any third party without authorization.